This Chapter Agreement (this "Agreement") is a contract between your Greek-letter organization (the "Chapter," "you," and "your") and GreekFunder. "GreekFunder," "we," "us," and "our" refer to GreekFunder, a sole proprietorship, the operator of greekfunder.com, and its successors and assigns. This Agreement governs the Chapter's use of the GreekFunder website and platform (the "Services") to create fundraisers and to collect Payments from Donors. It is a business-to-business agreement, separate from the Terms of Service that govern each individual's personal use of an account.
Please read this Agreement carefully. By accepting it during onboarding, the individual accepting on the Chapter's behalf agrees to it for the Chapter and makes the representations in Section 2. If you do not agree, do not accept this Agreement and do not use the Services.
1. Definitions and how this Agreement works
"Chapter" (or "Organization") means the Greek-letter organization that holds a GreekFunder account. "User" means any person with a GreekFunder account. "Donor" means any person who makes a Payment, whether through an account or as a guest. "Payment" means any charge made through the Services, including donations, ticket purchases, merchandise purchases, and giving-board squares; "donation" refers to the gift subset of Payments. "Content" means any material you or your Users submit through the Services, including fundraiser and event descriptions, cover images, team images, merchandise photos, photo-contest submissions, captions, and attendee names.
This Agreement incorporates, by this reference and as a part of it, the Fees & Refund Policy and, for the individual using an account, the Terms of Service and Privacy Policy. Where a term is defined here, it carries the same meaning throughout those incorporated documents unless the context clearly requires otherwise.
2. Authority to bind; acceptance
The individual who accepts this Agreement on the Chapter's behalf represents and warrants that: (a) they are an authorized officer or representative of the Chapter with the authority to enter into this Agreement and to bind the Chapter to it; (b) the Chapter is a duly organized and validly existing Greek-letter organization; and (c) all information the Chapter provides through the Services is accurate and complete. We record the accepting individual's name and title, the version of this Agreement accepted, and the date and time of acceptance as part of our acceptance records.
You agree that this acceptance is given electronically and has the same legal effect as a handwritten signature. The Chapter is responsible for keeping its officer roster and account access current and for the acts and omissions of every User it authorizes to act for it, including any who create or manage fundraisers, issue refunds, or fulfill orders.
3. The platform relationship
The Chapter runs its own fundraisers. We provide the Services. We are not a party to the relationship between a Donor and the Chapter, and we are not a charity, a fundraiser, an agent, a trustee, or a fiduciary for the Chapter or any Donor. We do not guarantee any Chapter, any fundraiser, or any particular use of funds.
For card-network purposes, GreekFunder is the merchant of record for Payments made through the Services. Payments are processed by Stripe. Funds settle through Stripe's regulated payment rails directly into the Chapter's own Stripe account. GreekFunder never takes custody of Donor funds and does not hold, pool, escrow, or route your funds through an account it controls.
Your Chapter raises funds through the Services for its own organizational purposes. GreekFunder does not offer pass-through donations to external charities. GreekFunder makes no representation that any Payment is tax-deductible, and you agree not to describe any Payment as a tax-deductible charitable contribution except as permitted by Section 10.
3.1 Stripe onboarding and the Connected Account Agreement
To collect Payments, the Chapter must complete Stripe Connect onboarding and, as part of that process, accept Stripe's Connected Account Agreement directly with Stripe. Your use of the Services to collect Payments is subject to that agreement in addition to this one. You are responsible for providing Stripe with accurate onboarding information and for keeping your Stripe account in good standing. Stripe, not GreekFunder, collects and holds sensitive onboarding information such as bank-account, tax-identification, and identity details; we do not store your bank credentials in our own systems.
3.2 Fulfillment is the Chapter's obligation
The Chapter, and not GreekFunder, is solely responsible for fulfilling everything it offers through the Services. This includes event admission, delivery and quality of merchandise, and the accuracy of what you describe to Donors. Merchandise is fulfilled by in-person pickup only; GreekFunder does not ship anything. If an event is canceled, changed, or a purchaser does not receive what was offered, the purchaser looks to the Chapter, and the Chapter is responsible for handling it, including issuing any refunds due. GreekFunder support may facilitate refunds outside the standard window as described in Section 7, but the underlying fulfillment obligation is always yours.
4. Fees
GreekFunder charges a platform fee on each Payment of up to 5% (the current standard rate is 5%). Stripe charges its own processing fee of 2.9% plus $0.30 per transaction; that is Stripe's fee, not ours. The minimum Payment is $1.00.
At checkout, each Donor is shown a "cover the fees" option, itemized in dollars and checked by default, which the Donor may freely uncheck. If the Donor covers the fees, the total is grossed up so the Chapter receives the full intended gift. If the Donor declines, the Chapter absorbs both the platform fee and the Stripe fee, which are deducted before the Chapter's net amount is settled.
The complete, current statement of fees, the fee-cover mechanics, refunds, chargebacks, payouts, and the balance-debit authorization is set out in the Fees & Refund Policy, which is incorporated into this Agreement by this reference. If a specific figure or mechanic in that policy ever appears to differ from a summary in this Agreement, the Fees & Refund Policy governs the operational detail. We may change our fees prospectively as described in Section 15.
5. Payouts
Payouts of the Chapter's settled balance are made on a weekly basis by Stripe to the bank account the Chapter links during Stripe onboarding. Payout timing, holds, and availability are also subject to Stripe's Connected Account Agreement and Stripe's ordinary risk and verification practices. The Chapter is responsible for the accuracy of its linked bank account and for any consequences of providing incorrect payout details.
6. Balance-debit authorization
This Section is a material term of this Agreement and is the authorization referenced by the acknowledgment you accept during onboarding. Read it carefully.
You authorize GreekFunder to reverse transfers to, and to debit, your Stripe account balance for any amount for which the Chapter is responsible under this Agreement or the Fees & Refund Policy. This authorization covers, without limitation:
- amounts owed on refunded Payments, including the platform fee and the Stripe fee on those Payments;
- amounts owed on disputed Payments (chargebacks), including the Payment amount, the platform fee, the Stripe fee, and the card networks' $15 dispute fee, which applies win or lose and is never returned to you; and
- any resulting negative balance on your Stripe account.
We recover these amounts by reversing the transfer that funded the Payment and by debiting your Stripe account balance. If your Stripe balance is insufficient to cover an amount you owe, that amount remains a debt owed by the Chapter to GreekFunder; we may record it as an amount you owe and recover it from future settlements or by other lawful means. This authorization is essential to how Payments, refunds, and chargebacks work on the Services, and it survives termination of this Agreement until all such amounts are resolved.
7. Refunds and chargebacks
7.1 Refunds
A Donor may request a refund within 24 hours of a Payment. A Chapter administrator can issue a refund from the dashboard, and after the 24-hour window GreekFunder support may still issue one on escalation, including where an event is canceled. Refunds are always for the full amount; we do not process partial refunds. The Donor is refunded in full, and the Chapter bears the platform fee and the Stripe fee on every refund. GreekFunder does not absorb those fees.
7.2 Chargebacks
When a Donor disputes a Payment with their card issuer, the Chapter bears the full cost: the Payment amount, the platform fee, the Stripe fee, and the card networks' $15 dispute fee. As stated in Section 6, the $15 dispute fee applies whether the dispute is won or lost and is never returned. We recover these amounts through transfer reversal and balance debit under Section 6, and any dispute fee we cannot collect from your balance is recorded as an amount the Chapter owes.
7.3 Event cancellation
If the Chapter cancels a ticketed or other paid event, the Chapter is responsible for refunding purchasers. Purchasers contact the Chapter, and GreekFunder support can facilitate refunds beyond the 24-hour window; the fee-allocation rules in Section 7.1 apply to those refunds.
8. Chapter obligations and compliance
The Chapter is responsible for operating its fundraisers lawfully and honestly. In addition to your other obligations under this Agreement, you represent, warrant, and agree that:
- Accurate identity and tax information. The legal name, Employer Identification Number (EIN), and tax status you provide are accurate and kept current, and you will promptly correct them if they change.
- Fulfillment. You will fulfill the tickets, admissions, merchandise, and other benefits you offer, and you will refund purchasers when an event is canceled or a benefit cannot be provided, as described in Section 3.2 and Section 7.
- Sales and use tax. You are responsible for determining, collecting, reporting, and remitting any sales or use tax that applies to your merchandise sales and taxable admissions in the interim. GreekFunder reserves the right to calculate, collect, and remit sales or use tax where applicable law requires the platform to do so, and you will cooperate with any such collection.
- Charitable-solicitation compliance. Where your fundraiser is charitable in purpose, you are responsible for your own compliance with the charitable-solicitation registration and reporting laws of the states in which you solicit, and you attest that you will comply with them. GreekFunder does not undertake that compliance on your behalf and does not assume it for you.
- No unlawful games of chance. You will not use the Services to conduct a raffle, lottery, or other unlawful game of chance. Interactive giving boards display preset gift amounts on squares; claiming a square is a gift, not a wager, and there is no prize, no drawing, no winner, and no element of chance. You will not attach a prize, a drawing, or any element of chance to a giving board or to any fundraiser on the Services.
- Alcohol, venue, and event compliance. You are responsible for compliance with all laws and permitting for your events, including those governing alcohol, venue safety, and licensing, and for any liability arising from your events.
- National-organization rules. You are responsible for complying with the governance, risk-management, and fundraising rules of your national or inter/national organization and your host institution.
- Fundraising purpose. You will use the Services to raise funds for the Chapter's own organizational purposes. You will not solicit through the Services for an external charity or a third party, and you will not represent to Donors that any Payment is tax-deductible except as permitted by Section 10.
- Lawful and acceptable use. You and your Users will comply with the Acceptable Use Policy and all applicable laws in your use of the Services.
9. Content license and image warranties
You and your Users retain ownership of the Content you submit, and you are solely responsible for it. You grant GreekFunder a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, and adapt (including to resize, crop, and process) your Content in order to operate the Services and to display and promote your fundraisers on the Services. This license lasts as long as the Content remains on the Services and for a reasonable period afterward to complete removal from backups and caches.
For every image and other Content the Chapter or its Users upload, you represent and warrant that: (a) you own the Content or have all rights necessary to grant the license above; (b) every identifiable person shown has consented to its posting and use as described in this Section, and you have obtained any model or likeness release required; and (c) the Content does not infringe any third party's rights and complies with the Acceptable Use Policy. We may, but are not required to, review, remove, or refuse any Content at our sole discretion, with or without notice. Copyright complaints are handled under our Copyright / DMCA Policy; the designated agent can be reached at [email protected].
10. Taxes, receipts, and tax reporting
The Chapter is the taxpayer with respect to its own fundraising income, and is responsible for its own tax obligations. GreekFunder is not your tax advisor and does not provide tax advice.
Tax reporting (Form 1099-K). Where federal reporting thresholds are met, GreekFunder will file the applicable Form 1099-K reporting the Chapter's Payments, using its payment-platform tax-reporting tooling. This does not make GreekFunder responsible for the Chapter's income taxes; the Chapter remains the taxpayer on its own income. You will provide accurate taxpayer information through Stripe onboarding so that any required reporting can be completed.
Receipts and deductibility. Donor receipts are attributed to the Chapter (by legal name and EIN), not to GreekFunder, and the receipt a Donor receives depends on the Chapter's tax status. Most Chapters are 501(c)(7) social clubs, and Payments to a 501(c)(7) Chapter are not deductible as charitable contributions; ticket and merchandise Payments are payment receipts, not charitable-donation receipts. You will not represent to Donors that any Payment is tax-deductible unless the Chapter is qualified to receive deductible contributions and the Services enable deductible-contribution receipts for the Chapter. You are responsible for the accuracy of the tax status you provide and for any representation you make to Donors about deductibility.
11. Indemnification
You will defend, indemnify, and hold harmless GreekFunder and its officers, employees, contractors, and agents from and against any third-party claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or relating to: (a) your fundraisers, events, merchandise, and Content, and your fulfillment or non-fulfillment of them; (b) your breach of this Agreement, the Fees & Refund Policy, the Acceptable Use Policy, or any representation or warranty you make; (c) your failure to comply with tax, receipt, deductibility, charitable-solicitation, gaming, alcohol, or other legal or regulatory obligations; (d) your Content, including any claim that it infringes a third party's rights or that a person shown did not consent; and (e) your refunds, chargebacks, and amounts owed under Sections 6 and 7. We will give you reasonable notice of any claim, and you will not settle any claim in a way that imposes any obligation or admission on GreekFunder without our prior written consent.
12. Disclaimer of warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, GREEKFUNDER DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. GREEKFUNDER DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT ANY FUNDRAISER WILL REACH ITS GOAL, OR THAT ANY PAYMENT, PAYOUT, OR SETTLEMENT WILL OCCUR ON ANY PARTICULAR SCHEDULE. GREEKFUNDER MAKES NO REPRESENTATION REGARDING THE CONDUCT OF ANY DONOR OR OTHER THIRD PARTY, AND IS NOT RESPONSIBLE FOR ACTS OR SERVICES OF STRIPE OR OTHER THIRD-PARTY PROVIDERS.
13. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, GREEKFUNDER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DONATIONS, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF GREEKFUNDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, GREEKFUNDER'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100) OR (B) THE TOTAL PLATFORM FEES PAID BY THE CHAPTER TO GREEKFUNDER IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, TO LIABILITY FOR DEATH OR PERSONAL INJURY, OR TO ANY LIABILITY THAT APPLICABLE LAW DOES NOT PERMIT TO BE LIMITED. THE CAP IN THIS SECTION ALSO DOES NOT LIMIT THE CHAPTER'S PAYMENT OBLIGATIONS UNDER SECTIONS 4, 6, AND 7, OR THE CHAPTER'S INDEMNIFICATION OBLIGATIONS UNDER SECTION 11.
14. Term, suspension, termination, and wind-down
This Agreement takes effect when you accept it and continues until terminated. Either party may terminate this Agreement by closing the Chapter's account or by notice to the other. We may suspend or terminate the Chapter's access to the Services, or pause the Chapter's ability to transact, at our discretion, including where we believe the Chapter has violated this Agreement, the Acceptable Use Policy, or applicable law, or where required to protect Donors, the Services, or GreekFunder.
On suspension or termination, the following survive and continue in effect until fully resolved: pending payouts of settled amounts; open refunds and chargebacks and the allocation of their costs; the balance-debit authorization in Section 6 and all amounts you owe; the indemnification, warranty-disclaimer, and limitation-of-liability provisions; and our retention of records as described in our Privacy Policy. Termination does not relieve the Chapter of any obligation that accrued before termination.
15. Amendments
We may update this Agreement and the documents it incorporates. Material changes take effect only after we give you notice and, where required, obtain renewed acceptance from an authorized officer before the Chapter continues to transact through the Services. Non-material changes take effect when posted with an updated effective date. Continued passive access to the Services, without a new acceptance, does not by itself constitute acceptance of a material change. Each version is identified by its effective date, which appears at the top of this page.
16. Governing law, venue, and waivers
This Agreement is governed by the laws of the State of California, without regard to its conflict-of-laws rules. You and GreekFunder agree that any dispute arising out of or relating to this Agreement or the Services will be brought exclusively in the state or federal courts located in California, and you and GreekFunder consent to the personal jurisdiction of those courts. There is no arbitration requirement in this Agreement.
To the fullest extent permitted by law, you and GreekFunder each waive any right to a trial by jury and agree that any dispute will be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative action. Nothing in this Section prevents either party from bringing an individual claim in a small-claims court that has jurisdiction.
17. Notices
We may give notice to the Chapter by email to the Chapter's administrator at the address associated with the account, or through the Services. Notices to GreekFunder must be sent to [email protected]. It is the Chapter's responsibility to keep its administrator contact information current so that it receives notices, including notices of material changes under Section 15.
18. Assignment
GreekFunder may assign or transfer this Agreement, in whole or in part, including to a successor entity, without the Chapter's consent. The Chapter may not assign or transfer this Agreement or any of its rights or obligations without our prior written consent, and any attempted assignment in violation of this Section is void. Subject to this Section, this Agreement binds and benefits the parties and their permitted successors and assigns.
19. Entire agreement; miscellaneous
This Agreement, together with the documents it incorporates — the Fees & Refund Policy, the Stripe Connected Account Agreement, and, for individual account use, the Terms of Service and Privacy Policy — is the entire agreement between the Chapter and GreekFunder regarding the Services and supersedes any prior understanding on that subject. If any provision of this Agreement is held unenforceable, the remaining provisions stay in full effect, and the unenforceable provision will be enforced to the greatest extent permitted by law. Our failure to enforce any provision is not a waiver of it. The Chapter and GreekFunder are independent parties; nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship between them. Neither party is liable for a failure or delay caused by events beyond its reasonable control. Questions about this Agreement may be sent to [email protected].